Privacy Policy

Chartered Investment Germany GmbH (hereinafter "Provider", "we" or "Chartered Investment") processes personal data exclusively in accordance with the general data processing principles of the EU General Data Protection Regulation (EU (VO) 679/2016 - "DSGVO") and complies with the statutory provisions of the DSGVO and the German Federal Data Protection Act (BDSG).

1. Information on the processing of personal data through the use of the website
Insofar as personal data is collected via the website of the provider, the provider processes this data for the intended purpose and in accordance with the statutory provisions.

Each access to the website is stored in a log file. The following data is stored in the log file:

  • IP address of the accessing computer
  • Name and URL of the accessed file
  • Date and time of access
  • Amount of data transferred
  • Website from which the file was accessed
  • Browser used and, if applicable, the operating system of the computer (or terminal device) used as well as the name of the client's access provider
  • Message as to whether the access was successful.

The data stored in the log file is evaluated by the provider in anonymous form and exclusively for statistical purposes and to improve the website. They are not passed on to third parties. The data is therefore no longer available for further processing.

When calling up the website, temporary cookies (so-called session cookies) are used to facilitate navigation. These cookies do not contain any personal data and expire at the end of the session. Further information can be found in the Cookie Policy.

The provider offers users the opportunity to contact Chartered Investment in general within the framework of the website. If you wish to make use of these offers, you will be asked to enter personal data that is required to process your request. It is your free decision whether you use these offers and enter your data. You consent to the processing of this data by submitting your personal data, otherwise the use of these offers is not possible.

The data collected from you will be stored and processed exclusively for the purpose of processing your enquiry.

In the course of its normal business activities, the provider also processes personal data, e.g. of

  • legal representatives and employees of companies with which he is in business contact or initiates business contact (business contacts) - in particular name, business address or other business contact data (telephone, fax, e-mail address),
  • such data which he has received from his customers in a permissible manner, e.g. for forwarding orders or for the performance of contracts - in particular order data, e.g. payment orders, data from the performance of our contractual obligations, e.g. payment transaction data,
  • which he receives in the course of his business relationship with his service providers,
  • which he has obtained from publicly accessible sources, e.g. commercial registers, and which he is permitted to process.

The provider reserves the right to change this data protection information. We will inform you of this on this website.

In principle, you have the right to information, to correction, to deletion, to restriction of processing, to data portability and the right to object to the provider.

The responsible party within the meaning of the GDPR is Chartered Investment Germany GmbH, represented by its Managing Director, Mr. Daniel Maier.

Contact details of Chartered Investment Germany GmbH
Chartered Investment Germany GmbH
Fürstenwall 172a/6th floor
40217 Düsseldorf
Federal Republic of Germany
Fon: 0049 211 / 9367 8250
E-mail: info(at)


2. Information for data subjects (Articles 13 and 14 DSGVO)

The provider uses personal data to fulfil its legal and (pre-) contractual obligations, this also includes data which data subjects have provided to the provider. In order to inform you about the data processing and your rights and to comply with our duty to inform (Articles 13 and 14 DSGVO), we inform you about the individual circumstances below:

a) Purpose of processing and legal basis

(i) For the performance of contractual obligations (Article 6(1)(b) DSGVO): Personal data is processed in the context of the performance of our contracts with our service providers or for the performance of pre-contractual measures and for the settlement of accounts.

(ii) In the context of balancing interests (Article 6 para. 1 f DSGVO): In the case of business contacts or employees of business partners of our customers, we process - to the extent necessary - your data to protect legitimate interests of us or third parties. Examples:

  • Contacting securitisation companies via email /telephone as part of the implementation of our business relationship,
  • Information and active support of interested parties, customers and sales partners via the Internet, e-mail and telephone,
  • information about products/services and changes to them,
  • Addressing customers in the context of marketing campaigns,
  • Addressing marketing information to specific target groups,
  • measures for the purchase, sale or exchange of securities or other assets,
  • information on account and custody account balances and other data required by the customer or his service providers (e.g. asset managers),
  • Measures for business management and further development of services and products for the acquisition of new customers and sales partners via the Internet, e-mail and telephone,
  • Transmission of reports relating to securitisation companies under management and their assets,
  • recording securities master data in a data storage system,
  • assertion of legal claims and possible defence in legal disputes,
  • ensuring e-mail communication,
  • data exchange and client servicing within Chartered Investment.

(iii)   Due to legal requirements (Article 6 (1) c of the GDPR): As an investment services company, we are subject to various legal obligations, i.e. legal requirements (e.g. Securities Trading Act, Money Laundering Act) as well as regulatory requirements (e.g. the European Securities and Markets Authority ("ESMA")). The purposes of the processing include, among others, identity and reliability checks, fraud and money laundering prevention, the fulfilment of control and reporting obligations under tax law as well as reporting obligations under supervisory law and the control of investment regulations, the assessment and management of risks in the company, the guarantee of IT security and IT operations and measures for building and facility security (e.g. access controls). In addition, we may record the content of telephone conversations when servicing customers.

c) Intention to transfer personal data to recipients in a third country or to an international organisation

A transfer of data to bodies in states outside the European Union or the European Economic Area (so-called third countries) takes place insofar as it is required by law, you have given us your consent or this is legitimised by the legitimate interest under data protection law and no higher interests of the data subject worthy of protection are opposed. For certain tasks, we use service providers who in turn use service providers who may have their registered office, parent company or data centres in a third country.

d) Recipients of the data

The data is processed within Chartered Investment and LIXX GmbH, Fürstenwall 172a/6th OG, 40217 Düsseldorf, Federal Republic of Germany.

If we are authorised to do so, the following bodies may also be recipients of personal data:

  • Public bodies and institutions (e.g. Federal Financial Supervisory Authority, ESMA, tax authorities, Federal Central Tax Office) or investigating authorities in the event of a legal or official obligation.
  • Securitisation companies, advisors, institutional investors, custodians, comparable institutions and group companies, as well as order processors to whom we transmit personal data in order to carry out the business relationship with you or with our clients.

e) Duration of storage of your data

We process and store your personal data for as long as the processing purpose requires and it is necessary for the fulfilment of our contractual and legal obligations.

If the data is no longer required for the fulfilment of the processing purpose or contractual or legal obligations, it is regularly deleted, unless its - temporary - storage or further processing is required for the following purposes:

Compliance with retention periods under commercial and tax law: These include the German Commercial Code, the German Fiscal Code, the German Money Laundering Act and the German Securities Trading Act as well as other regulatory legal bases. The retention and documentation periods specified there range from two to ten years.

Preservation of evidence within the framework of the statute of limitations. According to Sections 195 et seq. of the German Civil Code (BGB), these limitation periods can be up to 30 years, with the regular limitation period being three years.

f) Your data subject rights

In principle, you as a data subject have the right to information (Article 15 DSGVO), the right to rectification (Article 16 DSGVO), the right to erasure (Article 17 DSGVO), the right to restriction of processing (Article 18 DSGVO), the right to data portability (Article 20 DSGVO) and the right to object to processing (Article 21 DSGVO). With regard to the right to information and the right to erasure, the restrictions pursuant to Sections 34 and 35 BDSG apply. In addition, there is a right of appeal to a data protection supervisory authority (Article 77 DSGVO in conjunction with Section 19 BDSG).

g) Existence of automated decision-making (including profiling)

Automated decision-making does not take place.

h) Obligation to provide data

Within the scope of the joint business relationship, the customer must provide those personal data that are necessary for the establishment and implementation of a business relationship and the fulfilment of the associated contractual obligations or which the provider is legally obliged to collect. Without this data, the provider will usually have to refuse to conclude the contract or execute the order or will no longer be able to perform an existing contract and may have to terminate it. In particular, the provider is obliged under money laundering regulations to identify the potential contractual partner before the business relationship is established, for example by means of an identity card, and to collect and record the name, place of birth, date of birth, nationality as well as residential address and identity card data. In order for the provider to be able to comply with this legal obligation, the customer must provide the provider with the necessary information and documents in accordance with Section 11 (6) of the German Money Laundering Act (Geldwäschegesetz) and notify the provider without delay of any changes arising in the course of the business relationship. Should the customer fail to provide the information and documents necessary for the provider, the provider may not enter into or continue the business relationship requested by the customer.

3. Information about your right to object (Article 21 DSGVO)

a) Individual right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data relating to you which is carried out on the basis of Article 6(1)(e) DSGVO (data processing in the public interest) and Article 6(1)(f) DSGVO (data processing on the basis of a balance of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) DSGVO (profiling is not currently carried out by the Provider, however). If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

b) Right to object to processing of data for advertising purposes

In individual cases, we process your personal data in order to carry out direct advertising. You have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling, insofar as it is connected with such direct advertising (profiling is not currently carried out by the provider, however). If you object to processing for the purposes of direct advertising, we will no longer process your personal data for these purposes.

The objection can be made form-free and should preferably be directed by telephone to: 0049 211 / 93678250 or alternatively with an e-mail to info(at)

4. services of third party providers

a) Google WebFonts

This website uses so-called Web Fonts for the uniform display of fonts. The provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you access the website, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This informs Google that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font from your computer will be used.

Further information on Google Web Fonts can be found at and in Google's privacy policy:

b) Google Analytics

This website uses Google Analytics (with anonymisation function). Google Analytics enables the detailed analysis of accesses to the website and serves to optimise the website. The provider of this service is Google Inc, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA.

Further information and the applicable data protection provisions of Google can be found at and at Google Analytics is explained in more detail under this link

c) Matomo

This website uses the open source web analytics service Matomo.